About Exchanges or Returns


Like Amazon, Discount Salsa Shoes ships all online orders directly from several warehouses to expedite your orders.  In some cases, we are now able to automate the Exchange & Return process, but we need to gather some important information first.

We have a “One Request per Order Number per Vendor” policy!

alert  Please make sure you have read & understand our complete Exchange & Return Policy before proceeding.

Before proceeding, please make sure you have the following information from your Order History:

  • Four digit order number
  • Product Details
  • Order Date
  • Payment Method

If you have any questions or need help figuring out what size and fit is best for you, see our Size Charts and Fit Recommendations.[hr]

alert  ALL requests using the online request form must be sent within SEVEN (7) DAYS of receipt or all sales are FINAL.  No exceptions.[hr]

[button link=”http://discountsalsashoes.com/tools/contact-us/about/authorization-request/” color=”teal”]I Understand the Policies and Ready to Proceed[/button]

or place an Express Exchange Order